Wednesday, August 24, 2005

there's nothing that will make you lose your faith in humankind than helping people with their utility bills. for two weeks i've been volunteering at the red cross because their warm neighbor funding has started. people come up with all kinds of lies trying to get the help saying that they weren't informed that they needed such and such a document before we could help them. the reason this is a lie? because we've been answering our phones which are ringing off the hook, for the past three weeks explaining to a million of people a day what they need to bring in. then, when you pay $100 of their $300 electric bill, they aren't satisfied: they thought we were paying all of it.

i have a habit of trusting people. i like to believe what they are saying and i like to try and help them however i can. some people in this office make me cringe the way they are so blunt and direct and unapologizing on the phone, but i've come to realize that it's just the way you have to be. yes, some people are telling the truth, but, honestly, most of the aren't. i've found myself taking responsibility for the fact that they can't pay their bill. but it's their fault. you have to take responsiblity for your bills, goodness knows i've been there.

it's sad that i have to start be harder on these people. not yelling and being totally rude to them, but harder in a sense that i can't take their bullshit. it's sad that most of them are full of bullshit.

posted by kate @ 9:31 AM

3 Comments:

At 10:27 AM, Blogger Josh said...

Hmm. You'd think that if you were full of bullshit it'd be easlier to stay warm in the winter time, and not have such high heating bills. At least, that'd what *I* would think.

 
At 9:29 PM, Blogger Big Tom said...

if you're so trusting then how come you didn't trust ME when I said I said I was having your baby?

 
At 12:28 AM, Blogger Don@PetalumaFilms.com said...

Firstly....Kris just made me literally LOL. That was classic!

Second...I feel your pain Kate. I work with kids at an after school facility and it's $40 for the WHOLE SCHOOL YEARS worth of care. But, we'll offer anyone a scholarship who can't afford it. And trust me, there's people who cannot afford that. But there's always 2-3 parents who roll up in a BMW or an Escalade and ask to be scholarshipped! The older I get, the more my faith in the goodness of humanity declines...

 

Post a Comment

<< Home